Here’s what was covered:
[00:31] Defining being rude
[02:09] Rachel's story
[04:41] Not taking things personally and staying quiet
[06:09] We can all be rude without realising it
[09:28] George's story
[14:11] Questioning why we should be treated a certain way
[16:22] A work environment without trust
[20:52] All rudeness should be addressed
[22:32] Taking the risk and being courageous
Book: